YOUR PRIVACY

Last updated: 15 August 2026

1. Your Privacy

Retreat Me Happy is committed to protecting your privacy and handling your personal information responsibly.

Retreat Me Happy is owned and operated by Rest & Receive Pty Ltd (ABN:681 568 525]) (“Retreat Me Happy”, “we”, “us” or “our”).

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit Retreat Me Happy, create an account, purchase a membership or listing, subscribe to our communications, submit information to our directory, contact us, or otherwise use our website and services.

We handle personal information in accordance with applicable Australian privacy laws, including the Australian Privacy Principles where they apply.

2. Information We Collect

Depending on how you interact with Retreat Me Happy, we may collect information including:

  • your name;
  • business or organisation name;
  • email address;
  • telephone number;
  • billing information;
  • account and membership information;
  • information you provide when creating a retreat, venue, supplier or other directory listing;
  • photographs, biographies, business descriptions and other content you submit;
  • website and social media links;
  • communications, enquiries and support requests;
  • newsletter and marketing preferences;
  • survey responses, reviews or testimonials;
  • IP address, browser information and website usage information; and
  • other information you choose to provide to us.

Where you make a payment, payment information may be collected and processed by our third-party payment provider. We do not intentionally store complete credit card details on our own servers.

3. Public Listings and Profiles

Retreat Me Happy is a public retreat discovery and industry directory.

If you create or submit a retreat, venue, supplier, host or other public listing or profile, information you provide for that purpose may be published on the Retreat Me Happy website and made available to the public.

This may include your name or business name, biography, photographs, retreat or service information, location, contact details, website, social media links and other information you choose to include in your listing.

Please only submit information that you are comfortable having publicly displayed and that you have the right to provide and publish.

4. How We Use Your Information

We may use your personal information to:

  • create and manage your account;
  • process memberships, listings and payments;
  • provide and administer Retreat Me Happy services;
  • publish and manage directory listings and profiles;
  • communicate with you about your account, membership or listings;
  • provide customer and technical support;
  • send service announcements and important updates;
  • respond to enquiries;
  • administer annual memberships and renewals;
  • improve our website, directory and services;
  • understand how visitors use Retreat Me Happy;
  • conduct analytics and reporting;
  • prevent fraud, misuse or security issues;
  • comply with our legal obligations; and
  • with appropriate permission or where otherwise permitted, communicate with you about Retreat Me Happy news, opportunities, offers and relevant content.

5. Marketing Communications

We may send marketing communications where you have subscribed, requested information, provided consent, or where otherwise permitted by applicable law.

You can unsubscribe from marketing emails at any time by using the unsubscribe link contained in the email or by contacting us.

Unsubscribing from marketing communications does not prevent us from sending necessary service communications relating to your account, membership, payment, listing or other transaction with us.

6. How We Share Information

We do not sell your personal information.

We may disclose personal information where reasonably necessary to operate Retreat Me Happy, including to third-party service providers that assist us with services such as:

  • website hosting and administration;
  • membership and account management;
  • payment processing;
  • email and newsletter delivery;
  • analytics;
  • customer support;
  • website security; and
  • other technology and business services.

We may also disclose information where required or authorised by law, or where reasonably necessary to protect our rights, users or the security of Retreat Me Happy.

Some information is also disclosed publicly where you have submitted it for inclusion in a public Retreat Me Happy listing or profile.

7. Overseas Service Providers

Some of the third-party technology and service providers we use may store or process information outside Australia.

Where we use overseas service providers, we take reasonable steps appropriate to the circumstances to protect personal information and use reputable providers with appropriate privacy and security practices.

8. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

However, no online service or method of electronic storage can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes and enforce agreements.

Where information is no longer required, we may delete, destroy or de-identify it where appropriate.

9. Cookies and Website Analytics

Retreat Me Happy may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the site and improve the user experience.

We may also use third-party analytics, advertising or social media services that use cookies, pixels or similar technologies.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.

10. Third-Party Websites

Retreat Me Happy contains links to websites and services operated by third parties, including retreat hosts, venues, suppliers and industry partners.

We are not responsible for the privacy practices, content or security of third-party websites.

When you leave Retreat Me Happy or provide information directly to another provider, we encourage you to review that provider’s privacy policy.

11. Accessing and Correcting Your Information

You may be able to review and update some information by logging into your Retreat Me Happy account.

You may also contact us to request access to, or correction of, personal information we hold about you.

We may need to verify your identity before responding to certain requests.

12. Deleting Your Information or Account

You may contact us if you would like to request deletion of your account or personal information.

Certain information may need to be retained where required by law, for legitimate record-keeping purposes, to complete transactions, resolve disputes or enforce our agreements.

Removing your Retreat Me Happy account or membership may also result in associated listings or profiles being removed from public view.

13. Children

Retreat Me Happy’s memberships, listings and business services are not intended for children under 18.

We do not knowingly collect personal information directly from children under 18 for the purpose of establishing member accounts or purchasing our services.

If you believe a child has provided personal information to us inappropriately, please contact us.

14. Data Breaches

If a data breach occurs involving personal information we hold, we will assess and respond to the breach in accordance with applicable Australian law, including notification requirements where applicable.

15. Business Transfers

If Retreat Me Happy or the business operating it is sold, transferred, restructured or undergoes a change of control, information held by the business may form part of that transaction, subject to applicable privacy laws and appropriate confidentiality requirements.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as Retreat Me Happy, our services or applicable requirements change.

The current version will be published on our website with the date it was last updated.

We encourage you to review this page periodically.

17. Contact Us

If you have questions about this Privacy Policy, would like to access or correct your personal information, or wish to make a privacy-related enquiry or complaint, please contact:

Retreat Me Happy
Owned and operated by Rest & Receive Pty Ltd
ABN: 681 568 525
 Email: info@retreatmehappy.com 

We will endeavour to respond to privacy enquiries within a reasonable timeframe.